Proffering her crisp £20 notes, she was told that the new ticketing system would only issue her tickets if she provided her title, name, address, gender(!) & phone number.
The justification from the staff member was simple: this was information required by the funding bodies to provide information about the type of customers buying tickets; but you could still opt out of receiving marketing information and avoid the inevitable deluge of fliers.
Mrs Irate knows a thing or three about the assimilation of data and pointed out that:
- To obtain reasonable statistical details about the type of visitors to the shows, you only need gender, postcode and age
- The phone number might be requested in case the show is cancelled, but is really, really, not necessary
- Why are An Lanntair not registered with the Information Commissioner if they are collecting and processing all this data?