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The truths they don't want you to read....

Monday, August 23, 2010

...and your inside leg measurement too!

An irate ballet lover emailed me about her attempt to see Scottish Ballet at An Lanntair.

Proffering her crisp £20 notes, she was told that the new ticketing system would only issue her tickets if she provided her title, name, address, gender(!) & phone number.

The justification from the staff member was simple: this was information required by the funding bodies to provide information about the type of customers buying tickets; but you could still opt out of receiving marketing information and avoid the inevitable deluge of fliers.

Mrs Irate knows a thing or three about the assimilation of data and pointed out that:
  • To obtain reasonable statistical details about the type of visitors to the shows, you only need gender, postcode and age
  • The phone number might be requested in case the show is cancelled, but is really, really, not necessary
  • Why are An Lanntair not registered with the Information Commissioner if they are collecting and processing all this data?
Her spleen duly vented, Rev Lady Smith of Penzance will be using the home phone numbers of Directors of An Lanntair as her contact details until the situation improves or the database is so inaccurate as to be useless.


Anonymous said...

Was it all tutu much for her?

Anonymous said...

That sounds like a ballet rum do to me.

Hairy McLairy said...

I've decided to register at An Lanntair using my online name. Mrs Hairy and I are partial to a bit of ballet. We will be registering all of the Hairy kids individually at their grandparents' address in Nova Scotia. That'll teach 'em.

Anonymous said...

This certainly seems excessive on the part of An Lanntair. But be careful of using addresses from too far away or the powers that be will think that the place has international pulling power. It would be far better just to give the address and postcode for dun eisdean or some other such residential establishment in case they get overblown ideas of their importance.

Anonymous said...

So does that mean if I want to buy a couple of tickets to see Toy Story at the weekend I have to provide a photographic id and a copy of a recent utility bill?? They are having a laugh aren't they?