Customer Service
Diligent readers will remember the comments made by Mike Russell about customer service in the Western Isles.
Tonight I had to cancel a local restaurant booking, and on cancelling I was asked when I would like to re-book for. Apart from the fact that it encourages/forces you to rebook (in the nicest way possible) yet indicates a great interest in customer service.
I will have to compliment the owners when I see then, but 10/10 to the Thai Restaurant.
Tonight I had to cancel a local restaurant booking, and on cancelling I was asked when I would like to re-book for. Apart from the fact that it encourages/forces you to rebook (in the nicest way possible) yet indicates a great interest in customer service.
I will have to compliment the owners when I see then, but 10/10 to the Thai Restaurant.
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