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The truths they don't want you to read....

Saturday, September 22, 2007

Customer Service

Diligent readers will remember the comments made by Mike Russell about customer service in the Western Isles.

Tonight I had to cancel a local restaurant booking, and on cancelling I was asked when I would like to re-book for. Apart from the fact that it encourages/forces you to rebook (in the nicest way possible) yet indicates a great interest in customer service.

I will have to compliment the owners when I see then, but 10/10 to the Thai Restaurant.

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